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VerifiedKnock

Support

Help with VerifiedKnock, Sign in with Microsoft, and the Microsoft Entra ID and Okta connections.

Contact us

Email support

What to include

  • Your organization name
  • What you were doing and what happened
  • The time it happened, with your time zone
  • Any error code shown on screen (for example MS_NOT_LINKED)

Never send passwords, temporary access passes or codes, recovery codes, or photos of security keys.

Self-help

  • Microsoft Entra ID setup: Sign in with Microsoft, permissions, and troubleshooting codes
  • Okta setup: scopes, connecting with a client secret or a key, and troubleshooting codes. Okta is in early access: email [email protected] to turn it on.
  • Lost every security key? Use Recover access, or ask another owner in your organization.
  • Privacy Policy and Terms of Service
  • Remove VerifiedKnock from your tenant: Entra admin center → Enterprise applications → VerifiedKnock Pass → Delete.

Security issues

To report a vulnerability, email [email protected]. Please don’t include real user data or secrets.